At https://ptvshop.com/, we strive to ensure your complete satisfaction with every digital book purchase. If you are not entirely satisfied with your purchase, we are here to assist you.

Refund Policy:

  • We offer a full refund on digital book purchases within [insert number] days from the date of purchase.
  • To be eligible for a refund, digital books must be in their original condition and must not have been downloaded or accessed.
  • Once we receive and inspect your refund request, we will send you an email to notify you of the approval or rejection of your refund.
  • If your refund request is approved, it will be processed, and the credit will automatically be applied to your original method of payment within a certain number of days.

Cancellation Policy:

  • You can cancel your digital book purchase within [7] hours of placing the order.
  • To cancel your purchase, please contact our customer support team with your order details.

Return Procedure:

  • To request a return, please contact our customer support team with your order details and reason for the return.
  • Once your return request is approved, you will receive instructions on how to return the digital books.

Contact Us:

If you have any questions about our Return and Refund Policy, please contact us at contact@ptvshop.com.

Note:

  • We reserve the right to amend this Return and Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on the website.
  • This Return and Refund Policy applies only to digital book purchases made on https://ptvshop.com/. For physical book purchases, please refer to our separate Return and Refund Policy.